Lenovo is seeking a Social Media Customer Support Consultant to act as a frontline brand representative across social channels.
You will deliver empathetic, policy‐compliant responses while guiding customers to appropriate service options and maintaining a positive customer experience.
Strong written communication and familiarity with social platforms are essential.
The role emphasizes troubleshooting, trend identification, and collaboration with Voice of the Customer initiatives to improve
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📌 Brand-Driven Social Media Support Specialist (Bogotá)
🏢 Sutherland
📍 Bogotá
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