08 nov
|
Sutherland
|
Bogotá
Lenovo is seeking a Technical Support Agent (TSA), Tier 1, to provide frontline technical support and customer service across phone, email, chat and e-ticketing in Bogotá, Colombia.
You will diagnose hardware, software, and networking issues, validate warranty entitlement, document interactions, and coordinate with escalation teams to ensure issue resolution.
Strong troubleshooting, Windows ***** knowledge, and clear communication in Spanish and English are required.
#J-*****-Ljbffr
📌 Multichannel Tech Support Specialist (Bogotá)
🏢 Sutherland
📍 Bogotá