Job Title:
Associate Manager, B2B Sales - Bilingual
Job Description
The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion).
Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
YouHave:
1.5+years provenworkexperienceleadingaB2BSalesteam
Fluentin Englishisamust,B2minimum
Experienceinoperationsandstrategybuilding
Excellent Coachinghistory
Arecordofdevelopingandretaininggreatemployees
Experiencemaximizingrevenuethroughbestpractices
ExperienceinMicrosoftprogramslikeWord,OutlookandPowerPoint
ExperienceworkingwithSalesforce.comorsimilarCRM
Experiencefindingsolutionsasamanager
Apassionforcustomerexperienceanddrivingteamresults
ChangeManagementskills
Preferred:
Leadingsalesteamsinasalesdevelopmentmotion.
PreviousexperienceinsalesteamsforSaaS/Cloudproducts.
YouWill:
Leadtheteamtoachievespecificbusinesstargetsandmeetassignedperformancetargetsweekly/monthly/quarterly,ensuringhighcustomersatisfaction
ProvideaccurateongoingsalesforecastingandensuredatarecordedintheCRMisaccurateandup-to-date
Beanenablertoremoveroadblocksandhelpteamtoresolvechallengestosupportsalesopportunities
Monitoranddriveteamcalltimeandproductivityandconductweeklyperformancereviewsandweeklycoachingsessionswithallteammembers
Analyzedata,performanceandcustomerexperiencetrendstodevelopstrategicsalesplaysandbestpracticeforclient/specificterritories
Staycurrentondevelopmentsinclientservicesandwithinthemarketandensuretheteamisinformedonthelatesttrendsandmarketdirection
Beapointofescalationforourclientsandrespondpromptlytoanyissues
MaintainabalancedlevelofcommunicationwithSalesDirectorandexternalfacingclienttoensurestrategicclientrelationshipisfosteredanddeveloped
Workwithclientcontactonreportingandforecasting
Ensureteamunderstandingtoachieveoperatingplantargets,salestargetsandclientperformancetargets(CPTs)
Workwithinternalfunctionalresourcesandexternalpartnerstodevelopacoachingplatform
CoordinateteamincentivesandSalesPerformanceIncentiveFunds
Partnerandbuildbusinessrelationshipswithallpartnerstoensurecustomerexpectationsaremet
Workwithteamsandmanagementtoimprovesalesprocessesandachieveapositivecustomerexperience
Leadteamtobuying/renewalprocesstoachievegreaterclientsatisfaction
Location:
COL Bogota - Cra.
15 #77-50
Language Requirements:
English (Required), Spanish (Required)
Time Type:
Full time
#J-*****-Ljbffr
📌 Associate Manager,B Sales - Bilingual (Bogotá)
🏢 CNX
📍 Bogotá