Lenovo is seeking a Technical Support Agent (TSA) Tier 1 ENG for Bogotá, Colombia. The role provides frontline technical support across phone, email, chat, and e-ticketing, diagnosing and resolving hardware, software, and networking issues using Lenovo workflows.
You will handle customer inquiries, validate warranties, document interactions, and ensure a high-quality customer experience. Adecuado candidates have strong troubleshooting skills, experience across multiple channels, and knowledge of