Eurofins Scientific is seeking an IT Service Desk Coordinator to lead the end-user support within IT Operations. You will coordinate daily service desk activities, manage incidents and requests, and ensure timely resolution while upholding ITSM processes.
The role requires guiding service desk staff, improving first-line support, and maintaining high-quality customer service across regions. Responsibilities include managing queues, providing technical guidance, and coordinating handoffs to
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📌 IT Service Desk Lead - Incident & Support Coordination (Bogotá)
🏢 Eurofins
📍 Bogotá
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