Hewlett Packard Enterprise seeks a dedicated Networking customer service representative in Bogotá to act as the main liaison between the customer and Juniper.
The role focuses on post-sales service management, aligning service and product sales, and overseeing care plans across Foundation, Advanced, and Premium levels.Responsibilities include proactive issue escalation, ITIL-based status reporting, and coordinating engagement with HPE Networking engineering and services teams to ensure timely,
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