Auxis in Bogotá, Colombia is seeking a Service Desk Manager to lead a 24x7 operation spanning multiple regions.
You will oversee a team of ***** agents, ensuring secure, high-quality end-user support and driving operational excellence.You will partner with IT leadership, security, and business stakeholders to implement ITIL practices, improve self-service, and foster a culture of continuous improvement while balancing people leadership and customer experience.
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📌 Global Service Desk Manager - 24It Support Lead (Bogotá)
🏢 Auxis
📍 Bogotá
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