About the CompanyOur client is a Miami-based property management company operating 300+ short-term rental units across major OTAs (Airbnb, Booking.com, Vrbo, Expedia).
They manage the full guest lifecycle using Guesty as their core PMS and invest heavily in AI-powered tools to raise the bar on both guest experience and team efficiency.The team is 40+ people who value trust, service, excellence, teamwork, and resourcefulness — in practice, not as slogans.
The Sales Coordinator is the commercial voice of the company: the person who turns demand into revenue and every inquiry into an exceptional first impression.How They WorkAI-first: Claude and AI tools are used across the team; everyone trains on AI weeklyEOS framework: Quarterly Rocks, weekly L10 meetings, clear accountability at every levelStructured but fast: Notion is the system of record; processes are defined, execution is rapidWhat You'll DoOwn every qualified inquiry from first contact to confirmed booking, ensuring no lead is abandoned or left without a follow-upConduct consultative phone, email, and website sales — recommending the right property, handling objections, and closing with confidenceMaximize booking value by offering strategic upsells, upgrades, early check-in and late checkout packages, and experience add-ons before confirmationMaintain a clean and actionable HubSpot pipeline: lead scoring, lifecycle stages, deal hygiene, and pipeline reportingReview and train the AI knowledge base, identify automation opportunities, and continuously improve response quality and speedBuild B2B revenue streams through corporate partnerships, relocation accounts, travel agency relationships,



and local business outreachManage VIP and high-value inquiries, pricing negotiations, and complex commercial escalations with a revenue-first mindsetAnalyze lost leads, track buying objections, and share commercial insights with Marketing, Operations, and Customer Experience to sharpen the go-to-market approachWhat You'll NeedRequired2+ years in a sales, reservations, or revenue-focused role — hospitality, travel, or real estate strongly preferredProven track record of managing inbound leads and converting inquiries into closed bookingsAdvanced English written and spoken communication — you will be selling to US-based guests dailyHands‐on experience with a CRM (HubSpot preferred) and comfort managing pipeline hygiene independentlyStrongly PreferredExperience with Guesty or similar property management and guest communication toolsFamiliarity with short-term rental platforms (Airbnb, Vrbo, Booking.com, Expedia)B2B outreach or business development experience — corporate accounts, relocation, or travel partnershipsComfort with AI tools and a genuine interest in using them to work faster and smarter(If you are strong on most requirements but light on one item, apply anyway. They would rather see the full picture.)What's ProvidedFull access to the company's tech stack: PMS, CRM, AI tools, Notion, and communication toolsStructured onboarding with dedicated ramp time, shadowing, and sales playbook trainingWeekly AI training sessions and ongoing coaching from the Marketing and Sales ManagerClear performance metrics and a transparent bonus structure — you will always know what you are working toward
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📌 Sales Coordinator (Bogotá)
🏢 Gold Media Tech
📍 Bogotá