The Collaboration Engineer – Senior Associate is responsible for designing, administering, and optimizing enterprise collaboration platforms across Microsoft 365, including Exchange, SharePoint, OneDrive, and Teams.
This role serves as a technical escalation point and drives platform standardization, governance, and operational excellence.The Senior Associate partners closely with Security, Compliance, Identity, and Cloud Platform teams to ensure collaboration services are secure, compliant, and scalable by default.Job SummaryThe Collaboration Engineer – Senior Associate is responsible for designing, administering, and optimizing enterprise collaboration platforms across Microsoft 365, including Exchange, SharePoint, OneDrive, and Teams.
This role serves as a technical escalation point and drives platform standardization, governance, and operational excellence.The Senior Associate partners closely with Security, Compliance, Identity, and Cloud Platform teams to ensure collaboration services are secure, compliant, and scalable by default.ResponsibilitiesLead administration and optimization of Microsoft 365 collaboration servicesDesign and implement standards for:Exchange Online and mail flowSharePoint and OneDrive site governanceTeams architecture and lifecycle managementManage and optimize Teams Services (TS) including calling, meetings, and integrationsDesign and enforce governance, using AvePointImplement and manage content lifecycle, retention, and eDiscovery (CEA / EDD)



controls in PurviewPerform advanced troubleshooting of:Mail routing and delivery issuesCollaboration and sharing issuesTeams performance and reliability problemsAct as escalation point for complex incidents and lead root cause analysisSupport collaboration platform migrations and feature rolloutsAutomate administrative and governance tasks where possibleCollaborate with Cloud Security on data protection and compliance controlsMentor Associate-level Collaboration EngineersSkills And ExperienceEnglish level B2+Technical SkillsStrong expertise in Microsoft 365 collaboration platformsDeep experience with:Exchange Online architectureSharePoint Online and OneDrive governanceMicrosoft Teams servicesStrong understanding of:Identity, access, and information protectionData retention, archiving, eDiscovery, and compliance toolingExperience with AvePoint or similar governancePowerShell scripting and automation skills preferredProfessional SkillsStrong technical ownership and decision-making abilityAbility to lead complex troubleshooting effortsClear communication with technical and business stakeholdersMentoring and knowledge-sharing mindsetEducation / Professional Experience/ QualificationsBachelor's degree in Computer Science, Information Technology, or related field5–7 years of experience in collaboration or Microsoft 365 engineering rolesMicrosoft certifications preferred:Microsoft 365 AdministratorTeams or Security & Compliance certifications
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📌 Collaboration Engineer Senior Associate (Bogotá)
🏢 Auxis
📍 Bogotá