Production Support/Triage Analyst (GWI-46)

Production Support/Triage Analyst (GWI-46)

24 abr
Authority Partners
Bogotá D.C.

24 abr

Authority Partners

Bogotá D.C.


Authority Partners is looking for the Production Support/Triage Analyst to join our global team! As a member of our team they will have full ownership of all production issues. Analyst will triage, retest and communicate all related information about those issues across different teams. They will create scenarios for functional tests, provide estimates for testing activities, as well as conscientiously track issues/defects using JIRA. We sparked your interest? Then read on and apply! ??

REQUIREMENTS:Strong analytical and troubleshooting skills

Excellent collaboration, communication and organizational skills

At least 1 year of experience in testing web/desktop/mobile applications and 5+ years of experience within the IT industry

Ability to produce client deliverables, such as detailed test reports, test plans, test cases and test scripts

Understanding of SDLC with the emphasis on the QA process

Familiarity with requirement management tools (JIRA is preferred)

Excellent knowledge of English language

BONUS SKILLS:Knowledge of Agile methodologies (SCRUM)

Experience with test management tools (XRay, TestRail or similar)


Bachelor's degree in Computer Science, Software Engineering or related field would be of great value, but if you’re passionate and have the experience that backs up your abilities, for us, talent outweighs degree every time.


Opportunity to work with people who are at the top of their field

Career growth

Collaborative learning environment

Working in teams with global IT experts

Working on enterprise level applications


Authority Partners is a leading and global IT services company with over 23 years of experience, serving clients within the financial, healthcare, insurance, mortgage, and technology sectors among many others. We are committed to building relationships with IT professionals who possess integrity, dedication, teamwork, and the desire to learn and grow with us. We specialize in placement for a long-term contract and permanent opportunities and helping our consultants achieve their career success.

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