10 nov
|
Sutherland
|
Bogotá, D.C.
10 nov
Sutherland
Bogotá, D.C.
Lenovo is seeking a Technical Support Agent (TSA) Tier 1 ENG for Bogotá, Colombia. The role provides frontline technical support across phone, email, chat, and e-ticketing, diagnosing and resolving hardware, software, and networking issues using Lenovo workflows.
You will handle customer inquiries, validate warranties, document interactions, and ensure a high-quality customer experience. Adecuado candidates have strong troubleshooting skills, experience across multiple channels, and knowledge of
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📌 Tier 1 Tech Support Agent - Multichannel & Warranty (Bogotá, D.C.)
🏢 Sutherland
📍 Bogotá, D.C.