Remote Customer Retention & Renewals Specialist - LATAM (Bogotá)

Remote Customer Retention & Renewals Specialist - LATAM (Bogotá)

10 nov
|
AGS Youth Soccer Club
|
Bogotá

10 nov

AGS Youth Soccer Club

Bogotá

Community Sports Partners is seeking a customer-focused specialist to help customers enjoy our sports programs, resolve problems and stay engaged. You will own inquiries through resolution, work to understand why customers may leave, and guide them to appropriate next steps.

You will respond to questions by phone, email and SMS, investigate complaints, and coordinate with operations to resolve issues. The role emphasizes retention, renewals and proactive follow-ups, with robust CRM documentation

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📌 Remote Customer Retention & Renewals Specialist - LATAM (Bogotá)
🏢 AGS Youth Soccer Club
📍 Bogotá

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