Auxis LLC is seeking an Incident Manager to oversee the lifecycle of incidents within Corporate IT services, ensuring rapid restoration of normal operations and adherence to agreed SLAs. You will coordinate major incident recovery, drive post-incident reviews, and provide clear updates to leadership. The role requires 3–5 years in IT service environments, 2+ years leading major incidents, and familiarity with 24x7 operations. ITIL knowledge and ITSM tool experience are essential.
📌 Trilingual IT Incident Lead: Major Incident Recovery (Bogotá)
🏢 Auxis
📍 Bogotá