10 nov
|
Horatio
|
Bogotá
Horatio is seeking a Technical Escalations Specialist to bridge Customer Support, Product, and Engineering in Bogotá. The role focuses on triaging complex issues, reproducing bugs, and delivering developer-ready reports to accelerate resolutions.
This on-site position requires strong English skills, 2+ years in technical support or product operations, and proficiency with Jira/Linear/GitHub Issues and Zendesk/Freshdesk/Salesforce Service Cloud.
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📌 Technical Escalations Specialist: Customer Bug Advocate (Bogotá)
🏢 Horatio
📍 Bogotá