Remote Customer Experience Leader | Conversion (Puerto Bogotá)

10 nov

Placidway-1

Puerto Bogotá

10 nov

Placidway-1

Puerto Bogotá

PlacidWay is seeking a hands-on Customer Service Lead / Manager to head customer experience, team performance, and conversion outcomes. The role involves building strong customer relationships, coaching the team, and ensuring timely follow-up across B2C and B2B interactions. You will collaborate with Customer Service, Account Management, and healthcare providers to move cases efficiently, improve satisfaction, and drive conversions, referrals, and a stellar end-to-end experience.

📌 Remote Customer Experience Leader | Conversion (Puerto Bogotá)
🏢 Placidway-1
📍 Puerto Bogotá

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