? We're Hiring: Trilingual Supervisor Customer to Cash (Order Management) | Bogotá, Colombia Are you a customer-focused professional with strong Order Management and O2C experience? We are looking for a Trilingual Supervisor Customer to Cash (Order Management) to join our team in Bogotá and lead a high-performing order management function supporting global operations. ?

Location:
Bogotá, Colombia (On-site) ? Contract Type: Indefinite-term contract ? Language Requirement: Mandatory Trilingual Profile
• Spanish (Fluent)
• English (B2+)
• Portuguese (B2+)

Key Responsibilities
✅ Supervise and guide the Order Management team, ensuring productivity, quality, and adherence to SLAs. ✅ Manage end-to-end order processing, including order entry and validation, pricing and quantity verification, customer data maintenance, and delivery coordination. ✅ Monitor order fulfillment activities to ensure accuracy and timely execution. ✅ Perform credit and order checks according to established guidelines. ✅ Collaborate with Sales, Credit, Logistics, Billing, and other stakeholders to ensure a smooth order-to-delivery process. ✅ Handle complex order issues, customer escalations, and cross-functional challenges. ✅ Track and analyze KPIs ✅ Support invoicing activities by maintaining accurate order data.

Requirements:




Experience & Knowledge
• Strong experience in Order Management within the Order-to-Cash (O2C) cycle
• Knowledge of pricing, contracts, credit management, and logistics integration
• Strong accounting background and O2C knowledge
• Experience leading teams (+ 10 people) Technical Skills
• Advanced MS Office skills (Excel, PowerPoint, Word)
• Knowledge of customer master data and pricing conditions
• Experience with ERP systems Competencies:
• Excellent verbal and written communication skills
• Leadership and team collaboration
• Customer orientation
• Ability to thrive in a fast-paced and dynamic environment
• Strong compliance and policy adherence Why Join Us? ✨ Indefinite contract ✨ Career growth and leadership exposure ✨ Dynamic, multicultural environment ✨ Opportunity to work with integral stakeholders ? If you meet the requirements and are fluent in Spanish, English (B2+) and Portuguese (B2+), we'd love to hear from you. Apply today or send me a direct message for more information #Hiring #Bogota #OrderManagement #CustomerToCash #O2C #Supervisor #SAP #JDE #Trilingual #English #Portuguese #Spanish #FinanceOperations #SharedServices #LeadershipJobs #CustomerOperations

📌 Trilingual Supervisor Customer to Cash (Bogotá)
🏢 EXL
📍 Bogotá