Technical Support Engineer II — Remote (Colombia)

10 nov

Storyblok

Colombia

10 nov

Storyblok

Colombia

Storyblok GmbH is seeking a Technical Support Engineer II to handle escalated tickets and troubleshoot complex issues across CMS and web technologies. You will manage cases end-to-end, collaborate with sales, tech support, and partner managers, and help drive product improvements based on customer feedback.

You will mentor a junior engineer, participate in customer video calls for high-priority cases, and contribute to process improvements to boost productivity and customer satisfaction.

📌 Technical Support Engineer II — Remote (Colombia)
🏢 Storyblok
📍 Colombia

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