10 nov
|
Concentrix
|
Medellín
10 nov
Concentrix
Medellín
Concentrix Medellín is seeking a Team Leader, Operations to supervise a group of call center associates and drive performance through coaching and accountability. This role focuses on meeting contractual KPIs while ensuring quality service and adherence to policies.
The ideal candidate will coach staff weekly, monitor attendance, address performance gaps, and collaborate with managers to optimize processes. Spanish fluency and a adaptable schedule are required.
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📌 Operations Team Lead - Call Center Coach (Flexible Schedule) (Medellín)
🏢 Concentrix
📍 Medellín