Title: Team Leader AFRLocation: GSC BOGMonitor AFR Service Line program implemented in GSC BOG, optimizing and reducing the complexity of processes, generating efficiency, increasing productivity and adding value to customers and businesses.Key Responsibilities:- Actively lead the team of AFR Specialist in charge, looking for operational excellence through respect and results.- Measure and control the performance of the program and resources according to the objectives defined during the implementation phase.- Control the processes within the quality standards and guarantee the compliance with administrative rules.- Actively participate and maintain an excellent relationship with process owners/ business partners.- Provide timely feedback for the team in charge.- Define the processes, KPI (SMART),



roles within the programs and find opportunities for improvement according to the needs of the client with the support of OpEx & Transition Manager.- Analyze and present the capacity utilization of the programs in charge.- GSConnect usage and accuracy of the information.Skills / Requirements:- Professionals in Industrial Engineering, Business Administration, International Business or similar occupations.- Min 4 years of work experience- Min 1 Years of experience leading teams.- Previous experience in project management (Desirable), active leadership and teamwork.- High level of English (dialogue, writing, listening).- High level of Portuguese (Desirable)- Advanced level of MS Excel and other MS Office tools.- Teamwork and autonomyRelevant information:- Type of Contract: Indefinite - Directly with DHL Colombia.#J-18808-Ljbffr

📌 Team Leader - Afr (Bogotá)
🏢 Deutsche Post
📍 Bogotá