Unlock Premium Benefits

Get Immediate Access to 2,691,000 premium jobs

- Direct Access to Top Employers

Gain full access to exclusive job listings from leading companies worldwide.

- Verified, High-Quality Jobs Only

No ads, scams, or junk-just genuine opportunities.

- Focus on Real Opportunities

Explore thousands of open positions tailored to your lifestyle, including flexible remote jobs.

- Exclusive Resume Review

Receive expert feedback with personalized suggestions to enhance your resume.

Continue →

What success looks like in this role:

• Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.
• Requests handled include support of hardware, software, client and COTS applications as well as network and user administration.
• Escalates complex problems to other resolver teams or vendors.
• Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
• Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.

You will be successful in this role if you have:

High School Diploma or GED required
May require technical certification or Associate Degree




Generally, 1-2years’ experience in area of responsibility

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Integral Recruiting organization at [email protected] or alternatively Toll Free: (phone hidden) (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.

📌 Agente de Mesa de AyudaBogota (Bogotá)
🏢 Unisys
📍 Bogotá