11 nov
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United Nations High Commissioner For Refugees (Unhcr)
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Jordan
11 nov
United Nations High Commissioner For Refugees (Unhcr)
Jordan
Deadline for Applications
February 16, 2026
Hardship Level (not applicable for home-based)
C
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate Type
UNOPS LICA6
Target Start Date
2026-04-01
Terms of Reference
Azraq District, located in Zarqa Governorate, is a remote semi-desert area with harsh climatic conditions. UNHCR Azraq Field Office covers Azraq Camp and surrounding areas, hosting approximately 34,000 refugees, with women and girls representing more than half of the population; in addition, to around 2,000 refugees at the urban areas under Azraq AoR.
Experience in camp-based protection operations is essential to effectively manage protection responses in Azraq Camp. The Senior Protection Associate will support in managing complex protection cases, including child protection and GBV cases, and provide high-quality protection analysis, reporting, and follow-up. The incumbent is expected to have strong interviewing, analytical, and drafting skills, and sound knowledge of protection case management guidelines. Experience working with Jordanian authorities and strong advocacy skills are considered an asset. Fluency in Arabic is mandatory, and strong proficiency in English is required for effective communication, coordination, and reporting.
Standard Job Description : Senior Protection Associate
Organizational Setting and Work Relationships The Senior Protection Associate reports to the Protection Officer or the Senior Protection Officer. The position may entail supervisory responsibilities for protection staff including community services, registration, resettlement and education depending on the structure of the Office. The incumbent monitors protection standards,
operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff.
The Senior Protection Associate is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (PoC) and identify opportunities to mainstream protection methodologies and integrate protection safeguards in operational responses in all sectors. The incumbent contributes to designing a comprehensive protection strategy and represents the Office externally on protection doctrine and policy as guided by the supervisor.
S/he also ensures that PoC are involved in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional,
cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.
Duties
- Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment.
- Assist in providing comments on existing and draft legislation related to PoC.
- Provide advice and guidance on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
- Assist in conducting eligibility and status determination for PoC in compliance with UNHCR procedural standards and international protection principles.
- Contribute to measures to identify, prevent and reduce statelessness.
- Contribute to a country-level child protection plan as part of the protection strategy.
- Contribute to a country-level education plan as part of the protection strategy.
- Assist the supervisor in implementing and monitoring Standard Operating Procedures (SOPs) for all protection/solutions activities.
- Manage individual protection cases including those on GBV and child protection. Monitor, and assist the supervisor with intervening in cases of refoulement, expulsion and other protection incidents.
- Assist in identifying durable solutions for the largest possible number of PoC through voluntary repatriation, local integration and where appropriate, resettlement.
- Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
- Contribute to and facilitate a programme of results-based advocacy with sectorial and/or cluster partners.
- Facilitate effective information management through the provision of disaggregated data on PoC
📌 Senior Protection Associate (Jordan)
🏢 United Nations High Commissioner For Refugees (Unhcr)
📍 Jordan