Company Description

Cadex is a global provider of B2B order-to-cash solutions, combining specialized expertise with advanced technology to streamline the lifecycle from order placement to payment processing. Using proprietary software and more than 200 combined years of accounts receivable management experience, the company helps organizations improve internal operations and financial performance. Cadex serves companies of all sizes and industries in over 170 countries, supporting more than 2,100 customers in 30+ languages.

With a team of over 1,000 employees worldwide, Cadex offers an international, multicultural environment and opportunities to learn from industry experts. More information about Cadex and its solutions is available at www.cadex-solutions.com.

Role Description The Operational Strategy Intern (Solo aprendices SENA - Remote - Colombia) will support the operations and strategy team by analyzing processes, preparing reports, and assisting with the implementation of improvement initiatives. Day-to-day tasks include collecting and organizing operational data, supporting project planning and follow-up, creating presentations and documentation, and collaborating with cross-functional teams to track performance indicators. The intern will help identify process bottlenecks, propose solutions in coordination with supervisors, and contribute to the continuous improvement of order-to-cash activities.

This is a full-time, remote role based in Colombia, designed for SENA learners who want practical experience in integral business operations while working in a structured, supportive environment.

PRIMARY JOB DUTIES

- Build, update, maintain, and assist with dialer operations




- Evaluate reporting tools and delivery
- Monitor agents in a dialer setting
- Adjust dialer and agent settings
- Analyze the effectiveness and functionality of reports

SECONDARY JOB DUTIES

- Continuously seek opportunities for process improvement and propose ideas
- Foster effective communication and collaboration between countries and cultures within all regions
- Assist in project work as required
- Act as backup to other members of the Operations Strategy Department
- Maintain a high level of professionalism and confidentiality with all information entrusted with

OTHER JOB DUTIES

This position will perform other duties as requested. This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without advanced notice.

Requirements:

- ONLY looking for a SENA student (Etapa lectiva/Práctica), preferably in areas "Atención al cliente", "Coordinación de Procesos Logísticos ", "Mercadeo", "Asesoria Comercial", "Ventas", etc
- High level of English proficiency (Conversational)
- Excellent verbal and written communication skills
- Strong multitasking/multi-system and prioritizing skills
- Ability to work in a team-based environment in shared tasks and projects
- Basic math skills

We believe this is a unique opportunity to work for a leading global company and interact with a wide range of constituencies in a diverse community. Our intern will be able to develop interpersonal and technical skills by interacting daily with senior members of our international team, do not miss this opportunity

📌 Operational Strategy Intern (Solo aprendices SENA- Remote - Colombia)
🏢 Cadex
📍 Colombia