About The Role In this role you will lead talent acquisition across Latin America, combining team leadership with ownership of regional hiring outcomes. Your immediate focus will be to coach recruiters, remove delivery barriers, and help the team close vacancies, while shaping recruitment plans with regional leaders. You will represent your team’s needs, guide business decisions, and build an accountable, collaborative environment where people can develop and deliver.t is the role, the client, and the team.

Responsibilities

- Lead regional recruitment delivery through your team, translating business priorities into hiring plans and clear commitments.
- Own hiring outcomes, capacity planning, and vacancy allocation, matching assignments to recruiter expertise to strengthen pipelines and delivery.
- Partner with regional leadership and integral talent acquisition stakeholders to align hiring decisions, represent team needs, and resolve escalations.
- Coach and mentor recruiters through regular feedback, practical guidance, and support with difficult situations, building autonomy and accountability.
- Step into sourcing, recruiter interviews, and vacancy closures during demand peaks or team absences, and contribute candidates to challenging searches.
- Use market research and recruitment metrics to set priorities, identify barriers, and improve hiring efficiency and candidate experience.
- Coordinate recruitment agencies and talent attraction initiatives, keeping candidate processes aligned with regional needs and global standards.
- Uphold recruitment governance, internal mobility, and compliance requirements,



challenging decisions constructively and following through on agreed actions.

Requirements

- Extensive talent acquisition experience spanning 7+ years, with prior responsibility for recruitment teams, strategy, and hiring outcomes.
- Strong strategic planning skills, with the ability to combine market insights, internal hiring demand, business goals, and each country’s talent availability and strengths into actionable recruitment plans, and lead their execution through the team.
- Previous experience recruiting for Big Data, Data Science, AI, or emerging technologies roles, along with using AI tools or automation in recruitment.
- Proficient use of Applicant Tracking Systems, candidate relationship management tools, and recruitment metrics.
- Strong technology recruitment background in Latin America; experience across Colombia, Mexico, and Chile is a plus.

- Strong ability to balance team needs with business priorities, represent the team’s perspective to leadership, and translate company decisions into clear actions.
- Proven people leadership, coaching, and business partnership skills, with measurable examples of results.
- Strong sense of ownership and a collaborative approach to solving challenges, with openness to feedback and the ability to build alignment through clear, constructive communication.

SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.

📌 Talent Acquisition Manager LATAM (Colombia)
🏢 SoftServe
📍 Colombia