We’re looking for someone who can analyze how a business works, identify what could work better, and design a practical solution to make it happen, using AI to build it without needing AI to run every step.

At Docking Drawer, we design and manufacture our products, and we run our marketing, e-commerce, sales, and customer experience in-house. That gives us many opportunities to connect information, improve processes, and make better decisions. This role focuses on the systems and data that help our sales and marketing teams do their work.

This is a role for a solution owner, not just a project tracker. You’ll work with our team to understand what we need, design the approach, and help bring it to life.

Where this role focuses

Your focus will be our sales and marketing systems and data. You’ll help us connect information from Shopify, Amazon, advertising platforms, and other sales and marketing tools so our team can understand what’s happening and act on it.

Operations experience is a plus, but this role is focused on e-commerce, sales, and marketing systems.

Our approach to AI and automation

Notion is the hub for how we run Docking Drawer. It’s where we organize projects and processes, share knowledge, review reports, and keep work moving. Our team also uses Notion AI throughout the day to find information, think through decisions, and get things done.

We’re building a strategy with three layers:

- Data & Automation: Use databases, SQL, integrations, and scheduled jobs for repeatable data pulls and calculations that don’t need AI at every step.
- Bring Your Own AI: Bring tools such as Claude into our Notion workflows when they’re a better fit for the work and cost.
- Notion AI: Native AI in our daily workspace.

We default to the simplest layer that reliably does the job.

You’ll help us choose the right layer, design how the pieces work together, and manage their running costs. You’ll evaluate the presente costs and trade-offs for each solution, rather than assuming every workflow needs an AI agent. You’ll also work with technical teammates to build reliable solutions and challenge an approach when there’s a simpler or more efficient way.

The role

We use AI throughout our business, and we’re excited about what it can do. But we don’t believe every problem needs an AI agent.

Sometimes AI is the right tool.



Sometimes the better answer is a scheduled data pull, a webhook, or a straightforward integration. We want someone who knows how to tell the difference and can explain why.

For example, if we need a sales summary from multiple platforms, you would work out where the data should come from, how to calculate the numbers, and how to deliver the result reliably. You’d consider whether AI adds value, where it belongs, and what the solution will cost each time it runs.

You don’t need to build everything yourself. You do need to be comfortable designing the solution, working with technical teammates, asking good questions, and staying responsible for the outcome.

What you’ll do

- Work with our team to identify opportunities to simplify processes and make information easier to use.
- Design practical solutions that connect ecommerce, sales, and marketing data, including operational data where it supports that work.
- Evaluate when to use an integration, scheduled automation, webhook, AI agent, or a combination.
- Turn business needs into clear specifications that a technical teammate can build and maintain.
- Work closely with the people building our systems. Review their approaches, discuss tradeoffs, and speak up when a simpler solution would work better.
- Follow projects from the first conversation through testing, delivery, and improvement.
- Measure and manage AI and automation spending, and consider reliability, data accuracy, security, and ongoing costs when choosing an approach.
- Use AI to help solve problems and build better tools, without assuming AI needs to run every step.

Your first 90 days

- Review our current AI and automation workflows and how they’re built.
- Understand what each one costs to run and where that cost comes from.
- Identify opportunities to redesign them to be simpler, more reliable, or more efficient.
- Put cost tracking in place so we can monitor AI and automation spending going forward.

What we’re looking for





You may have held a title such as Business Systems Manager, Technical Program Manager, Automation Manager, or Operations Automation Lead. Your title matters less than the work you’ve done: designing solutions, connecting systems, and choosing when to use AI and when a simpler automation is the better answer.
- Experience working with ecommerce, sales, and marketing data, including Shopify, Amazon, and advertising platforms.
- Examples of solutions you have designed, built, or specified in detail, not just projects you have coordinated.
- Experience designing data and automation systems, including databases and SQL, and familiarity with integration tools such as Make, Zapier, or n8n, APIs, scheduled jobs, and webhooks.
- The ability to understand how data moves between systems and recognize when something doesn’t add up.
- Good judgment about AI: where it helps, where it adds unnecessary cost or complexity, and when not to use it.
- Clear communication. You can explain a technical approach to a nontechnical teammate and work through details with a developer.
- Initiative, curiosity, and a habit of following through.

You don’t need to be a software developer or a Notion expert. Notion is something you can learn. What we need you to bring is experience designing data, AI, and automation systems, and the judgment to evaluate a proposed build, ask the right questions, and own the solution.

Why Docking Drawer

You’ll get to see the whole business and help make it work better. We’re a remote team that works closely together, shares ideas openly, and gives people room to take ownership.

You’ll have the opportunity to work on real business problems, use AI and automation thoughtfully, and see the impact of what you build.

Our motto: have fun and get it done.

When you apply, tell us about a business process or system you improved. What was the problem, what solution did you choose, and why? We’d also love to hear about a time you decided not to use AI, or removed it from a process.

Job Type: Full-time

Application Question(s)

- How would you build a daily revenue summary from Shopify, Amazon and the ad platforms?
- Share with us a time you removed or declined to use AI in a process and how you evaluated ongoing run cost, accuracy and reliability.

- Work Location: Hybrid remote in Medellín, Antioquia

📌 Business Systems & Automation Manager (Colombia)
🏢 Docking Drawer
📍 Colombia