Seeking a Mid-Level Application Support Engineer with strong troubleshooting skills and a solid foundation in software engineering. This is a hands‑on technical role supporting a diverse application ecosystem spanning Classic ASP, .NET (Web and Desktop), SQL Server, and SSIS. You’ll play a key role in maintaining the health of our internal applications, while progressively taking ownership of break/fix and light development work. This role is adecuado for someone with mid‑level experience who enjoys dissecting complex systems, supporting business users, and is motivated to grow into a more advanced engineering or system modernization role over time.Responsibilities- Strong problem‑solving instincts and a calm, collaborative approach to high‑pressure incidents.- Comfortable using version control systems (e.G., Git, Azure DevOps) and working within branching strategies.- Strong SQL skills: capable of writing/debugging complex queries and analyzing stored procedures.- Proficient in reading and debugging Classic ASP and .NET (VB.NET/C#) codebases.- Provide technical support for internal applications across Classic ASP, .NET (WinForms, Web Forms, MVC), SQL Server, and SSIS workflows.- Investigate and resolve application issues, ranging from configuration errors and data anomalies to code‑level bugs.- Own the full support lifecycle: triage, root cause analysis, solution implementation,



and documentation.- Collaborate with our business partners and engineering teams to reproduce bugs and validate fixes.- Work within source control and CI/CD pipelines to deploy hotfixes and enhancements as needed.- Contribute to system modernization efforts by identifying areas for refactoring or replacement.- Create and maintain documentation for support procedures and technical knowledge base.- Participate in triage responsibilities and production monitoring.Qualifications- 3–5 years of progressively senior experience in technology support, design, development, and delivery.- Experience with app development/integration using .NET and Classic ASP for both web‑based and desktop applications.- Familiar with Windows services, IIS, and job scheduling (e.G., SSIS, Task Scheduler).- Experience with T‑SQL, Kafka, SignalR, web services, Git, and MVC.- Familiarity with CI/CD and Azure DevOps.- Familiarity with legacy Microsoft languages (VB, ASP).- Strong written and verbal communication skills; ability to convey complex technical information clearly to both technical and non‑technical audiences.- Sense of urgency, and ability to problem solve on the fly.- Strong analytical and problem‑solving skills.Education- Bachelor’s Degree in computer science or related field.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionInformation TechnologyIndustriesTextile Manufacturing#J-18808-Ljbffr

📌 Application Support Engineer (Medellín)
🏢 UniFirst
📍 Medellín