Give Every Patient Financial Clarity With Your Medical Billing Expertise

Make financial transparency part of a more compassionate healthcare experience. As a Medical Billing and Patient Accounts Specialist, contribute to a Florida healthcare group dedicated to patient comfort, trusted relationships, and accessible medical services. Through Emapta, apply your US medical billing expertise within an international healthcare environment, strengthen your revenue cycle knowledge, and pursue lasting integral career growth alongside top 1% talent.

Job Overview

- Employment type: Indefinite-Term Type Contract
- 5 days work week
- 20 vacation days in total
- Fully-customized Emapta laptop and peripherals
- Direct exposure to our clients
- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

The Qualifications We Seek

Required Qualifications

- 1 to 2 years of experience in US medical billing, insurance, payment posting, collections, or patient accounts.
- Strong knowledge of Explanation of Benefits (EOBs), Electronic Remittance Advices (ERAs), deductibles, copayments, coinsurance, contractual adjustments, and patient financial responsibility.
- Ability to review patient accounts and clearly explain outstanding balances.
- Excellent verbal and written English communication skills.
- Professional, patient, and compassionate telephone manner.
- Strong attention to detail and accuracy.
- Reliable internet connection and a quiet, professional workspace.




- Availability to work during US Eastern Time business hours.
- Experience with a US health insurance company, medical practice, billing company, or healthcare call center is strongly preferred.

What We Are Looking For

- Ability to interpret insurance claim processing, payments, and adjustments beyond the displayed account balance.
- Strong understanding of how insurance payments and contractual adjustments affect patient balances.
- Confidence in explaining patients' financial responsibilities accurately, clearly, and compassionately.

Your Daily Tasks

- Accurately post insurance and patient payments in eClinicalWorks.
- Review and interpret Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs).
- Apply contractual adjustments and identify payment discrepancies.
- Review patient accounts and determine accurate outstanding balances.
- Explain patient balances clearly and professionally, including deductibles, copayments, coinsurance, non-covered services, and insurance denials.
- Answer inbound calls and make outbound calls regarding outstanding balances.
- Assist patients with billing questions and payment arrangements.
- Identify incorrectly posted payments, adjustments,



or insurance balances.
- Document all patient and insurance communications accurately.
- Protect confidential patient information and comply with HIPAA requirements.

About the Client

Our client is a Florida-based healthcare group dedicated to delivering comprehensive, patient-centered medical and dental services. They specialize in primary care, dentistry, podiatry, behavioral health, neuropsychological testing, and senior wellness programs. Serving communities across South Florida, they combine multidisciplinary expertise with personalized treatment and compassionate care. Their commitment to preventive healthcare, modern medical technology, and accessible services strengthens patient relationships and promotes long-term wellness. Through coordinated care and dedicated healthcare professionals, they support healthier individuals, families, and communities across Florida.

Join the Top 1% Talent. A Better Career. A Better Life.

Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 1,200 clients worldwide and a team of more than 13,000 talented professionals, Emapta continues to set new standards in the industry.

📌 Medical Billing and Patient Accounts Specialist (Bogotá)
🏢 Emapta Global
📍 Bogotá