iQor, Inc. is seeking polite and professional Customer Service Call Center Agents to represent our clients by delivering remarkable service to customers over the phone.
The role involves handling a high volume of inbound or outbound calls, listening to customers to understand their needs, and providing accurate, efficient responses. Responsibilities include greeting customers, building trust, meeting productivity and quality metrics, aiming for first call resolution, and educating customers
📌 Customer Service Call Center Agent (Medellín)
🏢 iQor
📍 Medellín