The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’être – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability. IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpa); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe. IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles. Job Purpose The Operations Manager provides the technical lead to ensure the optimal coordination and direct management of resources required for the effective, and efficient, sustainable and context-driven planning,
implementation and monitoring of the emergency operations responses, aligned with humanitarian and organizational standards and priorities, as well as the IFRC Emergency Response Framework. Job Duties and Responsibilities Operational Strategy and Programme Management:
- Negotiate, plan and mobilise IFRC resources in support of the NS(s) in the assessment, planning, and implementation of the emergency response.
- Ensure that the response is based on frameworks and approaches that are consistent with or have considered national and international standards and guidelines, as well as IFRC policies, procedures and tools.
- Supervise IFRC technical leads to ensure they work closely with the managers of relevant NS departments in all related programming roles and responsibilities, providing advice and recommendations that carefully consider local capacity and context and ensuring mitigating actions of the identified risks are being implemented.
- Ensure a robust and coherent monitoring of the situation and its potential evolution and ensure that humanitarian interventions are responsive to current and emerging needs and threats. Advise on the need of additional human resources and support deployments in coordination with the Country and Regional IFRC offices, HR departments and/or surge desk.
- Ensure sound financial management is applied to all Federation-assisted programmes within the NS(s), that budgets are monitored,
and any problems identified, and solutions implemented in timely and effective manner.
- Manage operational budgets to ensure that expenditure relating to IFRC-supported operations is within income and approved ceilings, in compliance with IFRC finance procedures and in line with donor earmarking requirements. Lead, direct and motivate staff to ensure the highest level of performance in their respective areas of responsibility, ensuring quality service, compliance and timeliness.
- Leads the development of a Risk Management Plan as per the IFRC’s Risk Management Policy, consults the revised IFRC Emergency Response Framework (ERF) to ensure identified risks are within the established default risk appetite for disasters and crises, and coordinates the risk management process (risk identification, assessment, treatment, escalation, monitoring and reporting), including the development of a risk register and clear identification of responsible people for each mitigation measure.
- Establishes a frequency for risk reviews and reporting to line supervisor. Escalates increasing and emerging risks as well as challenges in the implementation of identified mitigation measures, particularly in complex orange level crises. Ensure the safety and security of staff in the operation by taking operational decisions based on changing risk levels, providing relevant updates to stakeholders and factoring in risk management into planning, through existing security structures when possible.
- Manage direct line reports and assigned resources (financial, equipment, etc.). Promote and ensure the integration of the response into longer term programs.
- Lead and ensure the effective operationalisation of safeguardin
📌 Coordinator, Operations (Bogotá)
🏢 IFRC
📍 Bogotá