SmarterHome.ai Reports To President Location Remote — Latin America or India, with at least 4 hours of daily overlap with U.S. Pacific Time.
Travel Periodic trips to our Newport Beach, California headquarters; a valid U.S. visa for business travel is required or must be obtainable.
Type Full-time About Us SmarterHome.ai is a membership platform that helps U.S. households save money and manage their home, with real-time help from Hey Smarty, our AI concierge.
The Role You grow our membership: more households joining, staying, and getting value every month.
You own the number, the budget, and a dedicated development team.
This is a hands-on role for a growth operator, not a strategy or coordination role.
What You'll Do • Run lifecycle marketing across SMS, email, push, and in-app: onboarding, conversion, renewal, and win-back • Design offers, pricing tests, and promotions, and run weekly experiments with measured results • Own the member growth budget and put money where it performs • Direct developers on the member experience across web and mobile • Turn member data into decisions, and hold partners to the data quality we need • Report directly to the President with a weekly written update How You'll Be Measured Growth in active members, retention, conversion,



and the return on every dollar you spend.
To Apply Along with your resume, answer one question: walk us through a lifecycle program you ran — the budget, the control group, the lift, and what you cut.
Requirements Must-Have Skills • 6+ years in growth, lifecycle, or retention marketing for a U.S. consumer subscription, membership, or loyalty business • A track record of measurable lift in conversion or retention, with the numbers to prove it • Hands-on with a lifecycle platform (Braze, Iterable, Klaviyo, Customer.io, or similar) and SMS at scale • Working knowledge of U.S. SMS consent and compliance rules (TCPA) • Has owned a marketing budget and can show the return on it • Has directed developers or acted as a product owner • Strong analytical skills and highly fluent with AI tools in everyday work • Excellent written English Nice to Have • Rewards, cashback, card-linked offers, or member discount programs • Home services, telecom, insurance, or fintech • AI-powered product features • Spanish fluency Benefits Compensation will be discussed throughout the hiring process and will be aligned with the candidate's experience, qualifications, and overall fit for the role.

📌 Head Of Membership Growth (Bogotá)
🏢 SmarterHome.ai
📍 Bogotá