Palabras Principal Senior HR Specialist HR Operations Specialist HR Shared Services Specialist HR Generalist HR Operations Analyst Workday employee lifecycle transactions HR shared services payroll escalations case management process improvement Help shape reliable employee experiences across the United States and Canada as a Senior HR Specialist!
You will bring advanced Workday expertise to complex employee lifecycle transactions, escalated HR cases, and payroll-related issues.
Your work will improve accuracy, compliance, service quality, and operational efficiency while giving you visibility into process improvements, system enhancements, and team development.
Join a collaborative environment where your knowledge can guide HR Specialists and strengthen employee services.
Responsabilidades Manage complex employee lifecycle transactions and case resolutions in Workday such as new hires onboarding transfers promotions organizational changes compensation updates terminations and offboarding Review and audit HR transactions for accuracy and compliance Handle escalated employee and manager inquiries and support sensitive employee matters requiring advanced knowledge Serve as a Workday and HR Operations process expert providing guidance and training to HR Specialists Support onboarding and development of new team members and assist with policy interpretation and process guidance Coordinate resolution of payroll-related escalations monitor payroll-impacting transactions for accuracy and timeliness and partner with Payroll to address recurring issues Identify operational improvement opportunities support process standardization and participate in system enhancements testing and implementation Analyze service trends and recommend solutions Monitor service quality and case management performance support SLA and customer satisfaction goals and contribute to knowledge articles and self-service resources Requerimientos Bachelor's degree or equivalent experience 4 to 6 years of experience in HR Operations Shared Services or HR Generalist roles Strong Workday experience Experience handling complex employee lifecycle transactions Fluent English in spoken and written as the role works daily with stakeholders in the USA and Canada Nivel De Educación Profesional Sectores Laborales Recursos Humanos Cargo Asistente Habilidades técnicas: Workday Case management Habilidades Interpersonales Problem solving Stakeholder management
#J-*****-Ljbffr

📌 Senior Hr Specialist (Hr Operations) [Hybrid] (Bogotá)
🏢 Centro de Empleo y Talento
📍 Bogotá