10 nov
|
Horatio
|
Bogotá
Horatio is seeking a Technical Escalations Specialist to bridge Customer Support, Product, and Engineering in Bogotá.
The role focuses on triaging complex issues, reproducing bugs, and delivering developer-ready reports to accelerate resolutions.This on-site position requires strong English skills, 2+ years in technical support or product operations, and proficiency with Jira/Linear/GitHub Issues and Zendesk/Freshdesk/Salesforce Service Cloud.
#J-*****-Ljbffr
📌 Technical Escalations Specialist: Customer Bug Advocate (Bogotá)
🏢 Horatio
📍 Bogotá