Position Overview:

We are seeking a proactive, motivated, and results-driven Outbound Sales & Cold Calling Representative to support our business development and lead generation efforts across different industries, including Home Care and other B2B markets.

This individual will be responsible for conducting high-volume outbound calls to prospective customers, introducing company services, identifying business opportunities, generating qualified leads, and scheduling appointments for the sales team.

The adecuado candidate has previous experience in cold calling, telemarketing, appointment setting, or outbound sales. Experience in the home care or healthcare industry is a plus, but not required. We are open to junior-level candidates with strong communication skills, a persuasive phone presence, and a willingness to learn.

Schedule: Monday–Friday, aligned with U.S. business hours.

Compensation: Competitive base salary.

Key Responsibilities:

- Conduct high-volume outbound cold calls to prospective customers, business owners, healthcare providers, referral sources, and other potential clients.
- Introduce company products and services, communicate value propositions, and generate interest.
- Identify and qualify potential customers based on established criteria.
- Generate qualified leads and schedule appointments, sales meetings, or callbacks for the business development team.
- Perform outbound prospecting for Home Care agencies and other B2B markets, depending on business needs.
- Handle initial objections professionally and maintain engaging conversations with prospective customers.
- Follow established calling scripts, sales processes, and campaign guidelines.




- Conduct follow-up calls and emails to maintain engagement with potential customers.
- Maintain accurate records of calls, conversations, prospect information, and outcomes in the CRM.
- Meet daily and weekly performance targets related to call volume, conversations, qualified leads, and appointments.

Requirements:

- Over 2 years of experience in cold calling, telemarketing, outbound sales, appointment setting, or lead generation.
- Strong verbal communication, active listening, and interpersonal skills.
- Comfortable making high-volume outbound calls and engaging with new prospects.
- Ability to handle rejection, overcome objections, and maintain a positive attitude.
- Basic understanding of sales processes and lead qualification.
- Good organizational skills and consistent follow-up habits.
- Basic computer proficiency and familiarity with CRM platforms.
- English proficiency at B2 level or higher.
- Previous experience in Home Care, Healthcare, B2B sales, or service-based industries is a plus, but not mandatory.

Performance Expectations:

- 80–120 outbound calls per day, depending on the campaign.
- Consistent generation of qualified leads and interested prospects.
- Appointment-setting and lead conversion performance aligned with campaign goals.
- Accurate CRM documentation and timely follow-ups.
- Consistent achievement of established productivity and quality KPIs.

Preferred Candidate Profile:

We are particularly interested in candidates with backgrounds in:

- BPO and call center outbound campaigns.
- Telemarketing and telesales.
- Appointment setting and lead generation.
- B2B prospecting and business development.
- Customer service representatives with upselling or sales experience.

📌 Outbound Telemarketing Representative (Colombia)
🏢 Contemporary Recruiting
📍 Colombia