People & Talent Associate - Remote LATAM

Desai Hotel Group | Human Resources

About Our Company

Desai Hotel Group (DHG), the cornerstone of Desai Companies, is a growing hospitality management organization committed to creating a stable, rewarding, and people-focused work environment.

Our culture is guided by our KARMA Core Values:

- Knowledge: Pursuit of Growing and Learning
- Appreciation: Recognizing Excellence
- Revolutionary: Embrace and Drive Change
- Morale: Spirit of Positivity
- Authentic: Be the person your dog thinks you are

We believe in developing individuals, embracing innovation, and creating opportunities for long-term professional growth.

About the Role

We are looking for a proactive, organized, and tech-savvy People & Talent Associate to join our Human Resources team!

This role supports HR operations across Desai Hotel Group and Smoothie King, contributing to the entire employee lifecycle, from recruitment and onboarding to employee engagement, ongoing support, and offboarding.

The adecuado candidate enjoys working with people, takes ownership of responsibilities, and knows how to leverage AI, automation, and digital tools to improve processes and create practical solutions.

Through cross-functional training and hands-on experience, the Associate will develop the skills to independently manage assigned HR and recruitment processes while contributing to a collaborative, people-focused team.

Key Responsibilities

Talent Acquisition & Recruitment

- Support job postings, candidate sourcing, application screening, and interview scheduling.
- Participate in structured, competency-based interviews and develop independent interviewing skills.
- Evaluate candidates against position requirements and provide documented recommendations.
- Maintain accurate recruitment records, interview notes, and vacancy trackers.




- Coordinate candidate communications, offers, and transitions into onboarding.

HR Operations & Employee Support

- Coordinate onboarding documentation, orientation, and new-hire follow-ups.
- Maintain accurate and confidential employee records and HR systems.
- Support employee changes, benefits administration, and payroll-related information requests.
- Respond to routine employee inquiries using established policies and procedures.
- Assist with offboarding, compliance documentation, reporting, and administrative deadlines.

Employee Engagement & Company Culture

- Support employee recognition programs, celebrations, and engagement initiatives.
- Draft and distribute approved internal communications.
- Coordinate activities with hotel and store leadership.
- Assist with employee feedback surveys, check-ins, and engagement reporting.
- Identify opportunities to improve the employee experience.

AI, Automation & Process Improvement

- Use AI and digital tools to improve HR efficiency, accuracy, and workflows.
- Identify opportunities to simplify repetitive tasks and strengthen follow-up processes.
- Develop practical tools, trackers, and automations, subject to appropriate review and approval.
- Document HR procedures and support continuous process improvement.
- Collaborate across HR functions and provide operational coverage when needed.

Required Qualifications

- Relevant experience in Human Resources, recruitment, administration, operations, or customer service.




- Demonstrated ability to use AI tools to solve problems, improve workflows, or develop practical solutions.
- Strong spreadsheet skills and the ability to learn HR systems and no-code platforms.
- Excellent organizational skills, attention to detail, and follow-through.
- Strong communication and active listening skills.
- Ability to handle confidential information with discretion and sound judgment.
- Initiative, adaptability, problem-solving skills, and openness to feedback.
- Willingness to learn new processes, embrace technology, and collaborate across different HR functions.

What Success Looks Like

In this role, success means:

- Consistently completing assigned responsibilities accurately and on time.
- Providing timely, professional support to candidates and employees.
- Maintaining reliable documentation and recruitment records.
- Developing the ability to conduct structured interviews independently.
- Supporting meaningful employee engagement and culture initiatives.
- Implementing at least one approved tool or automation within the first 90 days that demonstrates measurable process improvement.
- Building proficiency across HR and recruitment workflows to provide dependable team support.

Why Join Our Team?

At Desai Hotel Group, you'll have the opportunity to develop a well-rounded HR skill set while contributing to an organization that values people, innovation, and continuous learning.

This is an opportunity to gain hands-on experience across recruitment, HR operations, employee engagement, and technology-driven process improvement.

If you're someone who takes initiative, enjoys solving problems, and believes HR can be both people-centered and technology-driven, we'd love to hear from you!

Apply today and grow with us!

📌 People & Talent Associate (Colombia)
🏢 Desai Hotel Group
📍 Colombia