Oracle EBS / Oracle Supply Chain / SAP ERP.We are looking for an experienced Supply Chain Analyst to support enterprise applications across Supply Chain, Logistics, and Order Management operations.The ideal candidate will have hands-on experience in production support, incident management, ERP applications, and troubleshooting business-critical issues in a global 24x7 operational environment.Monitor, manage, and resolve production incidents using ServiceNow, ESP, and enterprise monitoring tools.Provide 24x7 operational support while ensuring SLA compliance.Troubleshoot application, process, and data-related issues across Supply Chain and Logistics systems.Monitor critical alerts and participate in Emergency Operations Center (EOC) calls.Coordinate with IT, Development,



and Business teams for incident resolution and root cause analysis.Execute UAT test cases and support application releases and deployments.Manage planned and unplanned outage communications.Follow ISO procedures, knowledge base articles, and operational guidelines.Support Order Management, Inventory, Shipping, Partner/EDI, and Reverse Logistics operations.2+ years of experience in Incident Management, Application Support, or Production Support.Strong knowledge of Oracle EBS / Oracle Supply Chain / SAP ERP.Experience in Supply Chain Operations, Supply Planning (SPM), and Order Management.Working knowledge of Oracle Shipping and Inventory modules.Hands-on experience with ServiceNow or similar ticketing tools.Understanding of B2B Operations, EDI, Repair, Ordering, Replacement, and RMA processes.Excellent troubleshooting, communication, and stakeholder management skills.Experience working with general teams and managing escalations.#J-18808-Ljbffr

📌 Supply Chain Analyst (Colombia)
🏢 InfiCare Staffing
📍 Colombia