We are seeking a detail-oriented and highly organized Track and Trace Specialist to join our team. The adecuado candidate will be responsible for managing the full order cycle, coordinating shipments, and ensuring timely and efficient transportation of goods. This role requires strong analytical skills, problem-solving abilities, and a deep understanding of logistics and supply chain management.
Key Responsibilities
- Enter orders, audit, and update databases while maintaining accurate records of relevant activities.
- Plan and manage logistics and transportation operations.
- Answer incoming carrier phone calls and provide necessary assistance.
- Track booked loads and update status in the Transportation Management System (TMS).
- Oversee the full order cycle, ensuring efficiency from start to finish.
- Monitor quality, quantity, delivery timelines, and productivity metrics.
- Coordinate shipments, including tracking and rescheduling appointments with shippers and receivers.
- Address and resolve any problems or complaints in a timely and professional manner.
- Enhance productivity, maintain accuracy, and adhere to company and industry standards.
- Analyze data to identify performance improvements and implement necessary modifications.
- Ensure compliance with all relevant regulations, laws, and company policies.
- Collaborate with shippers, receivers, carriers, and dispatchers to manage scheduled pick-ups and deliveries.
- Stay up-to-date with market trends in the transportation and logistics industry.
- Provide general administrative and operational support as needed.
Qualifications
- Proven experience in logistics, transportation, or supply chain management.
- Proficiency in Transportation Management Systems (TMS) and other relevant software.
- Strong organizational and multitasking skills.
- Excellent problem-solving and decision-making abilities.
- Effective communication and interpersonal skills.
- Ability to analyze data and improve logistics performance.
- Familiarity with industry regulations and compliance standards.
- Ability to work in a fast-paced environment and manage multiple priorities.
Requirements:
- Work-from-home setup
- Two monitors (MacBook is not allowed)
- Minimum internet speed 30Mbps.
- No background noises.
- Good headset and camera.
📌 Track and Trace Specialist (Colombia)
🏢 ModelKite
📍 Colombia
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