- Monitor shipments and provide timely tracking updates.
- Communicate with drivers and carriers to confirm shipment status and ETAs.
- Identify and resolve delays, missed appointments, and transportation issues.
- Source carriers, secure freight coverage, and book loads.
- Build loads and update shipment information in the TMS.
- Coordinate pickup/delivery details, rate confirmations, and required documentation.
- Maintain communication with internal teams, customers, and carriers.
Requirements
- Previous experience in Track & Trace, transportation operations, freight brokerage, or logistics coordination.
- Knowledge of freight coverage, carrier sourcing, load building, and load booking.
- Experience using TMS platforms and load boards.
- McLeod experience is a plus!
- Strong communication, organization, and problem-solving skills.
- Ability to multitask and work independently.
- Availability to work the required 3-day schedule, including weekends.