Gladly, a leading AI-first CX platform, is seeking a Finance & Planning Analyst to own the operating expense plan and drive AI-enhanced forecasting. You will partner with Marketing, Product & Engineering, and senior leaders to explain variances and enable smarter spending decisions, while shaping spend efficiency metrics across annual planning and board reporting.
You’ll work with NetSuite, Ramp, and planning tools in a fully remote environment, with a focus on accuracy, speed, and scalable