One of our trusted consulting partners is recruiting for the following role:Senior Operations Manager – BilingualMedellín | Hybrid | Monthly Travel to the U.S.We are currently seeking a Senior Operations Manager – Bilingual to take on a highly strategic executive leadership role, working closely with the CEO and overseeing operations across multiple companies and business lines.We are looking for a true operational integrator: someone capable of aligning teams, processes, priorities, and execution within dynamic, fast-paced, and growth-oriented environments.This is not a role focused on managing day-to-day operations only.This is a role focused on building structure, driving accountability, and creating real operational scalability.About the companyWe are a business platform focused on scaling service-based companies and operationally intensive businesses.Our organization currently operates businesses related to:- BPO and customer service operations- Hospitality & resort services- Multi-site service-based businessesOur organization is characterized by being: Results-oriented, Highly dynamic, Growth-focused, Execution-driven, Focused on building long-term structure, efficiency, and scalability.What Will You Do in This Role?- Align operational execution across multiple business units and leadership teams.- Ensure strategic priorities and operational initiatives remain coordinated and on track.- Build organizational structure, operational standards, and accountability systems.- Optimize processes, workflows, and operational efficiency.- Lead managers and cross-functional teams.- Implement KPIs, dashboards, and operational scorecards.- Drive productivity, consistency,



and scalability.- Oversee automation initiatives and continuous improvement efforts.- Coordinate operations between Colombia and the United States.- Translate strategy into execution.What Type of Profile Are We Looking For?- Highly organized and execution-oriented- Strategic, yet hands‑on- Capable of leading multiple initiatives simultaneously- Strong in analytical thinking and decision‑making- Comfortable operating in high‑growth and constantly evolving environments- Experienced in building structure and operational alignment- Able to drive accountability, discipline, and operational follow‑through across teams- 7+ years of senior operational leadership experience.- Experience managing multi‑site operations, multiple business units, or complex teams.- Experience within industries such as:- Property management- Service logistics- Nearshore / offshore companies- Colombia–U.S. operations- Experience leading managers and cross‑functional leadership teams.- Strong expertise in KPIs, operational metrics, and process optimization.- Fully fluent English and Spanish (mandatory requirement and evaluated throughout the selection process).- Availability to travel to the United States approximately one week per month.- Hybrid work model- Salary: COP $8,000,000 – $10,000,000 (negotiable based on experience and seniority)- Annual performance bonus- Opportunity for long‑term growth and regional/international exposureThis role requires someone with a high level of ownership, structured thinking, and strong execution capabilities.If your background has been focused exclusively on tactical or administrative operations, this position is likely not the right fit.#J-18808-Ljbffr

📌 Senior Operations Manager – Bilingual (Medellín)
🏢 Talent Hub LATAM by Talogy
📍 Medellín