12 nov
|
Unisys
|
Puerto Bogotá
12 nov
Unisys
Puerto Bogotá
Unisys is seeking a frontline support professional in Colombia to answer moderately complex questions, follow guidelines, and apply judgment from experience with incidents and requests. You will assist L1 agents, handle a range of hardware, software, and user administration inquiries, and escalate more complex problems to resolver teams or vendors.
We value analytical thinking, problem solving, and strong communication as you help resolve incidents and queries while ensuring service levels.
📌 Agente de Soporte Técnico– Resolución y Escalado (Puerto Bogotá)
🏢 Unisys
📍 Puerto Bogotá