Solvo General Inc. is hiring a Tier 1 Support Technician in Bogota, Colombia. The role focuses on initial user interactions, triage, and basic issue resolution with strong emphasis on documentation and customer service.
You will handle password resets, AD management, and SaaS app support in a hybrid work setup (Mondays and Fridays from home). The ideal candidate has 6 months to 1 year of Tier 1 experience, solid communication skills, and familiarity with Office 365, Windows 11, Zendesk,
📌 Hybrid Tier 1 IT Support Technician (Bogotá)
🏢 Solvo Global
📍 Bogotá
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