Customer Support Agent (Colombia)

Customer Support Agent (Colombia)

12 nov
|
Bridge Markets
|
Colombia

12 nov

Bridge Markets

Colombia

? We’re Hiring: Customer Support Agent | Bridge Markets Bridge Markets is growing, and we’re looking for a Customer Support Agent to join our Customer Support team. You’ll make sure every client gets timely, friendly and accurate support, and you’ll help keep our online community informed, organized and respectful. What you’ll do: ? Support clients in real time via live chat, Discord, email and phone. ? Guide clients through registration, KYC verification, deposits, withdrawals, platform use and our Prop Firm product. ? Log every case in the CRM and follow it through to resolution. ? Escalate cases to Risk, Withdrawals, Compliance or Technology when needed. ? Support and moderate our Discord community. Must-haves: ✅ Advanced English (spoken and written). ✅ Trading knowledge and an understanding of financial markets (Forex, CFDs, trading platforms). We’re also looking for:



▪️ A technical or vocational degree, or current university studies in a related field. ▪️ 6 months to 2 years of experience in customer service, digital support or community management. Experience in financial services or fintech is a plus. ▪️ Hands-on experience with CRM systems, chat tools, Discord and office software. ▪️ Empathy, patience, clear writing, sound judgment and the ability to work fast. Why Bridge Markets? You’ll join a growing international broker with a multicultural team and a clear career path toward roles such as Support Team Leader, Community Manager or sales positions. ? Interested? Send your CV to [email] with the subject line “Customer Support Agent”, or apply directly through this post.

📌 Customer Support Agent (Colombia)
🏢 Bridge Markets
📍 Colombia

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