Manager QC and Training - iGaming Sector About the job Manager QC and Training - iGaming Sector Grow-Talent.com is working with a leading B2B solution provider who are looking to recruit a Manager QC and Training for their offices in Bogota, Colombia.
Position: Manager QC and Training Location: Bogota, Colombia Employment type: Full-time DUTIES AND RESPONSIBILITIES: Lead QC and Training departments, assigning tasks and guiding review processes for continuous improvement Ensure activities meet regulatory standards, evaluate program effectiveness, and identify areas for improvement Align team activities with KPIs, reduce defects through training and QC monitoring Develop and implement quality processes, analyze trends, and drive service improvements Manage performance, feedback, and budget for QC and Training staff, ensuring compliance with standards Approve reports, present quality/training updates, and address complex cases Assist in creating review plans and proactively identify process improvements Model culture, collaborate with HR and departments, and ensure compliance with policies Oversee recruitment, training, and performance management of QC and Training teams REQUIREMENTS: Bachelors degree in Business Administration,



Quality Management, Educational Training, or related field (Masters preferred) Advanced proficiency in English (at least B2), both written and spoken Relevant certifications in quality management, training, or leadership (e.g., ISO ****, Certified Trainer) Extensive experience in quality monitoring, training, and leadership roles Proven ability to manage QC and training departments, preferably in iGaming or similar industries Strong knowledge of quality standards, training methodologies, and industry regulations Proficient in data analysis and reporting tools Exceptional leadership, team management, and cross-functional project experience Strong strategic planning, problem-solving, and continuous improvement skills Resilient and adaptable in managing challenges within QC and training BENEFITS: Competitive Salary with bonus opportunities based on performance Paid Training to familiarise with the companys high standards and procedures Private Health Insurance for comprehensive medical coverage Opportunities to advance within a integral tech company #J-*****-Ljbffr

📌 Manager Qc And Training - Igaming Sector (Bogotá)
🏢 Grow-Talent.com
📍 Bogotá