Concentrix CX Colombia S.A.S. in Medellín seeks an Operations Supervisor for the Delivery Robotics Operation.
You will lead a team of Pilots operating delivery robots remotely, monitor live activities, and drive KPI reporting to maintain SLA compliance.
The role requires on-site, full-time work and strong leadership in a fast-paced environment.
Qualifications include prior supervision experience in BPO or real-time ops, proficiency in English (B2+), and familiarity with remote-controlled #J-*****-Ljbffr