CRM Admin Specialist | $1.8K-$2K USD Monthly + Hybrid | Industry Leading Global Language Tech Company
Full-time
Compensation: USD 1,800 - USD 2,000 - monthly
This is an exciting opportunity at an industry leading US $1B+Integral Language Tech Company.
This is a HYBRID direct hire role available in Medellín, Colombia or São Paulo, Brazil.
You must have a strong C1 English level for this role.
Note that your final salary will be confirmed at the end of the hiring process, based on your professional background and skills/experience noted during the interviews.
Our client is an industry leader and one of the world's largest privately held language and business services companies.
Their products and solutions have streamlined international operations with advanced automation, AI, and enterprise level integrations for translation & language services.
They've helped more than ****+ companies through professional services, technology platforms, and strategic support in more than 200+ languages.
This an exciting opportunity to join an award winning industry leader that has won multiple awards for their fast growth most notably Inc. **** fastest growing companies.
You'll not only become a part of their amazing growth story, but you'll also gain exposure to various industries such as tech, legal, life sciences, and AI.
Company Culture
Our client believes great products are built by empowered teams.
Our culture values ownership, collaboration, transparency, and continuous improvement.




You will work closely with cross-functional stakeholders and have a direct influence on architectural decisions and long-term platform strategy.
Home-office flexibility
PTOs
Growth opportunities
Schedule flexibility
We are looking for a
CRM Administration Specialist
to support the day-to-day administration, maintenance, and optimization of
Salesforce.
This role serves as the primary point of contact for
Salesforce
users across the organization and is responsible for resolving support requests, maintaining system configurations, managing user access, and ensuring the platform remains reliable, secure, and user-friendly.
The ideal candidate enjoys solving problems, helping end users, and working hands-on within Salesforce while continuing to develop their technical and administrative skills.
Responsibilities
Serve as the primary point of contact for Salesforce support requests and user inquiries.
Troubleshoot user issues, identify root causes, and provide timely resolutions.
Escalate complex technical issues to senior Salesforce administrators, developers, or architects when appropriate.
Create, update, deactivate, and maintain Salesforce user accounts and permissions.
Manage profiles, permission sets, public groups, queues,



and role hierarchies.
Configure and maintain reports, dashboards, list views, page layouts, custom fields, and objects.
Support ongoing system configuration and platform enhancements.
Automation & System Maintenance
Assist with maintaining validation rules, approval processes, flows, and declarative automation.
Monitor platform performance, system health, and user adoption.
Identify opportunities to improve processes, usability, and operational efficiency.
Support testing activities for new Salesforce releases, features, and enhancements.
Release & Change Management
Support Salesforce release management activities and deployment validation.
Participate in User Acceptance Testing (UAT) efforts.
Help ensure successful implementation of system updates and configuration changes.
Promote Salesforce best practices across the organization.
1–5 years of experience
administering
Salesforce.
Experience serving as a point of contact for
CRM users and support requests
.
Strong troubleshooting and problem-solving abilities.
Familiarity with:
Salesforce Lightning Experience, Reports & Dashboards, User Management, Security & Permissions, Data Management, Flows & Automation, etc.
Excellent written and verbal
English
communication skills.
Experience with
Excel, Salesforce Data Loader
, CRM systems.
Experience with the
Agile Software Development Life Cycle (SDLC)
and
Scrum methodology
preferred.
#J-*****-Ljbffr

📌 Crm Admin Specialist | $1.8K-$2K Usd Monthly + Hybrid | Industry Leading Global Language Tech Company (Antioquia)
🏢 UPROSPECT
📍 Antioquia