?Join our team as a Social Media Expert and help create a safer digital experience for one of the world’s most recognized social media platforms. At TP, we don’t just offer jobs — we build careers. As a global leader in customer experience and digital services, we provide a dynamic environment where your talent, passion, and ambition can drive real impact. Why TP? With more than 45 years of general leadership and over 25 years of presence in Colombia, TP is a worldwide leader in digital services for businesses. With more than 42,000 employees in Colombia, we are committed to fostering a culture built on innovation, diversity, and professional growth. By joining TP, you will become part of a company recognized worldwide for its excellence, innovation, and commitment to its people. What You’ll Do As a Social Media Expert, you’ll review and manage reports submitted through chats and tickets related to:
• Reported scammer accounts
• Compromised accounts
• Violations of Social Media's Community Standards and platform policies
• Sensitive content requiring careful review. This role requires strong attention to detail, sound judgment, professionalism,



and emotional resilience when handling sensitive cases.

What We Offer
• Indefinite-term contract with full legal benefits
• Complementary health plan
• Base operations

salary:
COP 2.315.000
• Training

salary:
COP 1.852.000
• Performance bonus of up to 15% of your base salary Training
• Paid training (4 weeks)
• Monday to Friday
• 8:00 AM – 5:00 PM Operations
• Full time: 40 hours per week
• Shift: 8:00 AM – 4:30 PM
• 5 working days and 2 consecutive days off (days off may fall during the week and are non-rotational)
• 100% on-site at Connecta Start Date: November 19 Requirements
* English level B2 or higher
* Strong written communication skills
* Ability to make objective decisions while following policies and guidelines
* Comfortable working with sensitive content in a professional environment If you’re looking to build a career in Trust & Safety while supporting one of the world’s leading social media platforms and making a real impact on online communities, we’d love to hear from you

📌 Social Media Expert (Bogotá)
🏢 Tp
📍 Bogotá