About the Role
We are looking for a Senior IT Infrastructure Engineer to design, operate, and improve the systems and infrastructure behind corporate IT services and business applications. The mandatory requirements are 4+ years of enterprise IT infrastructure experience, infrastructure lifecycle management, identity and privileged access experience, and an upper-intermediate English level. What you will do
• Design, implement, maintain, and troubleshoot enterprise infrastructure across on-premises environments, data centers, cloud platforms, and business locations.
• Administer and support Windows and Linux servers, virtualization platforms, storage, backup systems, file services, and core infrastructure services.
• Support AWS, Azure, or comparable cloud infrastructure, including compute, storage, networking dependencies, access controls, monitoring, and operational readiness.
• Support identity and access services, including Active Directory, cloud identity, authentication, authorization, group and service-account management, and integrations with enterprise applications.
• Plan and execute infrastructure upgrades, migrations, patching, lifecycle replacements, capacity expansions, and decommissioning activities.
• Monitor infrastructure health, availability, performance, capacity, backup status, and security signals; investigate trends and address risks proactively.
• Respond to infrastructure incidents and escalations, lead root-cause analysis, and implement corrective and preventive actions.
• Develop and maintain automation using PowerShell, Python, Bash, Terraform, Ansible, or comparable tools to improve reliability and reduce manual work.
• Maintain accurate architecture diagrams, asset inventories, configuration standards, dependency maps, runbooks, recovery procedures, and knowledge-transfer materials.
• Build and maintain reliable backup coverage through cross-training, paired operations, structured handoffs, and current documentation for systems owned across the team.
• Support disaster recovery and business continuity planning, including recovery testing, backup validation,



restoration procedures, and recovery-time objectives.
• Partner with security, network, cloud, application, service desk, compliance, and vendor teams on technical issues and delivery initiatives.
• Apply disciplined change, incident, problem, and request-management practices, including risk assessment, testing, approvals, communications, and rollback planning.
• Support audit, security, vulnerability-management, access-review, and compliance activities for infrastructure services.
• Participate in an on-call or after-hours support rotation as required. Must haves
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• 4+ years of progressive experience designing, implementing, and supporting enterprise IT infrastructure.
• Strong experience with Windows and Linux server administration, virtualization, storage, backup, monitoring, and troubleshooting.
• Experience supporting cloud infrastructure and understanding dependencies across compute, storage, networking, identity, and security services.
• Experience with Active Directory or comparable identity platforms, enterprise authentication, privileged access, and service-account management.
• Experience with infrastructure lifecycle management, patching, vulnerability remediation, change control, incident management, and technical documentation.
• Demonstrated ability to troubleshoot complex infrastructure issues across multiple technology layers and teams.
• Experience building or maintaining automation and repeatable operational processes.
• Ability to create clear implementation plans, assess risk, define rollback procedures, and execute changes in a controlled manner.




• Strong written and verbal communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders.
• Ability to prioritize competing work, take ownership of outcomes, and operate effectively in a regulated or security-conscious environment.
• Upper-intermediate English level. Nice to haves
• Experience with VMware, Nutanix, or comparable virtualization and hyperconverged infrastructure platforms.
• Experience with AWS infrastructure services, cloud security, cloud cost awareness, and infrastructure-as-code practices.
• Experience with Microsoft 365, endpoint or systems-management platforms, configuration management, and enterprise monitoring tools.
• Experience with enterprise backup and recovery platforms, immutable backups, recovery testing, and off-site or cloud-based protection.
• Experience with PowerShell, Python, Bash, Ansible, Terraform, or comparable automation tools.
• Experience in healthcare, medical device, life sciences, or another regulated industry.
• Familiarity with ITIL practices, security frameworks, audit evidence, and formal change-management processes.
• Relevant certifications such as Microsoft, AWS, VMware, Nutanix, ITIL, or comparable credentials. Perks
• Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
• Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
• Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
• Meaningful, modern projects: build impactful products using modern technologies alongside integral teams and leading brands
• Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
• Well-being & support: access local well-being programs and people-focused support tailored to your location

📌 Information Technology Infrastructure Engineer (Colombia)
🏢 Agileengine
📍 Colombia