Location:
Bogotá 100% on-site Monday to Thursday, Fridays working from home. Direct employment with the company. ? Main Responsibilities
• Manage and maintain IT equipment and systems.
• Perform system and software installations and configurations on servers.
• Provide second-level technical support.
• Support the monitoring of backups, vulnerability scans, security bulletins, and updates to equipment and operating systems.
• Participate in the improvement, development, and maintenance of the IT infrastructure.
• Manage the inventory of IT equipment and technological resources.
• Provide timely follow-up on support requests.
• Participate in the procurement, selection, and negotiation processes with IT service and equipment providers.
• Support the preparation and review of procedures and user instructions.
• Participate in defining strategic plans for the development of the technology infrastructure. ? What Are We Looking For?
• At least 5 years of experience in IT-related roles.
• Advanced knowledge of IT systems, hardware, and software.
• Excellent spoken and written English.
• Strong teamwork and interpersonal skills.
• Service-oriented mindset and the ability to assist non-technical users in resolving technical issues.
• Proactive approach to identifying opportunities for improvement in IT processes and services. ? If you have the experience and knowledge we are looking for and would like to join our team, we want to hear from you
📌 IT Infrastructure Analyst (Bogotá)
🏢 Empresa confidencial
📍 Bogotá
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