We’re Hiring: Inbound/Outbound Sales Representative Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered We are currently on the lookout for an Inbound/Outbound Sales Representative to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant Role: Inbound/Outbound Sales Representative Work Arrangement: Work from Office
Key Responsibilities
Lead Contact Center Duties
• Engage with inbound and outbound leads who apply online for loans via our website.
• Contact customers promptly, answer questions, and walk them through required documents and next steps.
• Handle live SMS chats and phone calls through our CRM and call center software.
• Set store appointments by initiating warm three-way transfers to store agents and logging appointment details.
• Maintain detailed CRM records, noting customer loan requests, appointment times, and any special needs.
• Act as a knowledgeable and friendly point of contact to create a great first impression of our brand. Qualifications and
requirements:
• 3–5 years of experience in sales or customer service
• Strong communication and interpersonal skills
• Proficiency in CRM software and Microsoft Office Suite
• Ability to work independently and as part of a team
• Proven track record of meeting or exceeding sales targets Preferred Qualifications
• Experience with sales automation tools
• Relevant certification such as Certified Sales Professional (CSP)
• Knowledge of industry trends and market dynamics Non-negotiable skills and
requirements:
• Excellent phone and interpersonal skillS
• Strong attention to detail and the ability to assess information visually and audibly
• A service-first mindset and ability to handle multiple tasks efficiently in a fast-paced environment Perks &
Benefits:
Comprehensive Legal Benefits (Colombia) As part of your contract, we ensure all legally mandated benefits are covered—because your well-being is our priority Here's what you can count on:
• Health Insurance (EPS)
• Pension Coverage
• Severance Pay (Cesantías)
• Family Compensation Fund (CCF)
• Occupational Risk Insurance (ARL) Exclusive Perks That Go Beyond We believe in giving more than just the basics. With us, you’ll enjoy:
• Premium Health Insurance (Prepagada)
• Life Insurance, starting from your 16th day with us.
• Adaptable Work Setup options—Hybrid, On-site, or Remote. (This can change according to the role you are applying to)
• Access to the CloudStaff Dream Points Program.
• Exciting Growth Opportunities to fuel your career aspirations Cloudstaff : Build Your Career, Anywhere Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being. Why Cloudstaff is the #1 Workplace?
• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual:
We offer
a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment. To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.