adidas seeks a GBS DTC Ecomm CS Team Lead to steer Direct-to-Consumer ecommerce customer service operations in LATAM. You will lead a medium-sized team, drive end-to-end Ecomm processes, and ensure financial integrity and compliance with adidas policies.
Responsibilities include mentoring staff, optimizing processes, partnering with local markets, and implementing automation to improve service delivery and reporting accuracy across the region.
📌 DTC Ecomm CS Team Lead (Colombia)
🏢 adidas
📍 Colombia
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