Youre the player were missing on this TOP Team
We are seeking a detailoriented and customer service to ensure a safe, engaging, and welcoming online environment for our global user community. The ideal candidate will possess excellent critical thinking skills, high emotional resilience, and the ability to evaluate usergenerated content against platform community guidelines with speed and accuracy.
This role is ideal for someone who is technically inclined, thrives in a fastpaced digital environment, and possesses strong objective judgment. If you are a proactive problemsolver committed to maintaining digital safety and platform integrity, wed love to hear from you.
What youll be doing
Demonstrate a deep understanding of services and products staying up to date with new features and updates.
Customer service related to subscriptions, cancelations.
Address inquiries about content on streaming platforms.
Manage users accounts and handle passwords reset.
Apply troubleshooting steps to solve any issue on the platform
Manage changes to payment methods and process refunds.
The TOP Team is looking for someone who
C1 English level.
Proactive, responsible, empathic, and a good listener.
Analytical skills
Typing and Writing skills.
Lets talk about benefits
Longterm contract.
Employee fund.
Volunteer programs.
Career plan.
Life insurance coverage.
Conditions
English C1
42 hours per week




Schedules
TRN Monday to Friday from 800 to 1700. On site, Bogota 20 days
OPS Two days Off shift
800 1730
900 1830
1000 1930
1200 2130
Salary Training COP 2,800.000
Salary Production COP 2,800,000
Training ON SITE Bogota Site Connecta
Production ON SITE Bogota Site Connecta
This is what sets us apart
We are experts in integral digital business services in 100 countries with nearly 500,000 employees worldwide Great Place To Work has certified us as one of the best places to work in the country and the world. We dont stop innovating and we always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team
Bolsa de trabajo Colombia ofrecemos puesto de C1 Bilingual Customer Service Expert Multichannel Bogota On Site para el sector de CallCenter Telemercadeo en la empresa TP de Bogotá, D.C.. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.

📌 Bilingual Customer Service Expert Multichannel Bogota On Site (Bogotá)
🏢 Tp
📍 Bogotá